About Pre-Orders — Au Fait Living

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About Pre-Orders

It is important to note that we do not give refunds or accept cancellations for pre-orders.  We provide an estimated time of arrival for each product on the product listing and we aim for this to be as accurate as possible.  At times this ETA may be delayed for reasons outside of our control (production, weather, shipping, customs inspections, national holidays for example). We endeavour to keep you updated on arrival times and informed of any delays. If the arrival time and the possibility of a delay does not suit the time frame or deadline which you require the item in, please do not purchase it.

All orders are dispatched as a whole. If you purchase an available item with a pre-order item, the available item will be sent to you together with the pre-order item. If you would like an available item shipped earlier please make two separate purchases or contact us to discuss.

If you choose to make a pre-order you are accepting these conditions and understand that we do not offer refunds for delays.

For our full Terms & Conditions please CLICK HERE